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Is Your Team Suffering from ATDDD?When employees say, “We can't do that,” “It's our policy,” or “We've always done it that way,” they are exhibiting symptoms of ATDDD – Attention to Detail Deficit Disease. This disease is insidious. It erodes employee behavior and curtails emp more> FINAL RULE ANALYSIS: Final Rule Requiring Creditors to Provide Certain Consumers with Risk-Based Pricing Notices
The Fair and Accurate Credit Transactions (FACT) Act of 2003 amends the Fair Credit Reporting Act (FCRA), which regulates the collection, dissemination, and use of consumer c more> ¡Bienvenidos! Best Practices for Using Welcome Calls in Your Hispanic Customer Service StrategyMany companies have adopted strategies to welcome their newly acquired customers. These contacts most often take place in the form of letters or packets mailed to the customer via the postal service, an e-mail, a pre-recorded outbound broadcast message more> Employees Want More Feedback
Micromanaging may have fallen out of fashion, since many employees have hardly seen their bosses during a time-consuming recession. more> Largest Conference for Credit Union HR & Training Executives Set for April
Registration and conference information is now available for the upcoming 16th annual CUNA HR/TD Council Conference. The largest credit union-spe more> More News Articles (Archive) >>
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