CUNA Human Resources and Training and Development Council - A National Organization for Credit Union HR & TD Professionals

In the News

Is Your Team Suffering from ATDDD?

February 8, 2010 |

When employees say, “We can't do that,” “It's our policy,” or “We've always done it that way,” they are exhibiting symptoms of ATDDD – Attention to Detail Deficit Disease. This disease is insidious. It erodes employee behavior and curtails emp more>

FINAL RULE ANALYSIS: Final Rule Requiring Creditors to Provide Certain Consumers with Risk-Based Pricing Notices

February 5, 2010 |

The Fair and Accurate Credit Transactions (FACT) Act of 2003 amends the Fair Credit Reporting Act (FCRA), which regulates the collection, dissemination, and use of consumer c more>

¡Bienvenidos! Best Practices for Using Welcome Calls in Your Hispanic Customer Service Strategy

February 3, 2010 |

Many companies have adopted strategies to welcome their newly acquired customers. These contacts most often take place in the form of letters or packets mailed to the customer via the postal service, an e-mail, a pre-recorded outbound broadcast message more>

Employees Want More Feedback

February 3, 2010 |

Micromanaging may have fallen out of fashion, since many employees have hardly seen their bosses during a time-consuming recession. more>

Largest Conference for Credit Union HR & Training Executives Set for April

February 2, 2010 |

Registration and conference information is now available for the upcoming 16th annual CUNA HR/TD Council Conference. The largest credit union-spe more>

Upcoming Events

2/10/10

CUNA's CPD Online Virtual Tour:General Overview - Free Webinar (more)

2/21 - 2/25/10

CUNA Governmental Affairs Conference - Washington, DC (more)
Kick-off Concert is Presented by CUNA Councils

4/11 - 4/14/10

CUNA HR/TD Council Conference - Orlando, FL (more)

Did you know?
CUNA Council members instantly save $100 on all CPD Schools, eSchools and $50 on all Webinars

In the Spotlight

Check out the most recent
In the Spotlight: Philippe Asselin
Periodically the CUNA HR/TD Council will be highlighting one of its members. They will be sharing with us their best practices, biggest challenges, and some tidbits about themselves. (view the archives)

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